#custserv #mysteryshopping #training #marketresearch #busyqueenbee #beehive

Home/Tag:#custserv #mysteryshopping #training #marketresearch #busyqueenbee #beehive
  • place-mohammed-5-casabanca-busy-queen-bee-maroc

Another Queen Bee is born, The Busy Queen Bee Maroc

Well, this year has been full of surprises, you may have remembered I went to Casablanca in April to attend the Retail and Franchise Forum where I was exhibiting and speaking. It was an amazing event and I discovered a city full of excitement and opportunities. My intentions were to obviously find a new

Mystery Shopping and SMEs

According to RedWigWam, many believe that Mystery Shopping is for the big corporations only. This is a misconception. While some agencies focus on big corps, there are many organizations who also help SME organizations with the measurement of their service delivery. SME organizations run on smaller budgets and cannot afford big time advertising or

  • becoming-mystery-shopper

Being a Mystery Shopper is a skilled Job…

To attract Mystery Shoppers, many Mystery Shopping companies advertisements say things like: ‘get paid to shop' or ‘a really easy job- you just have to do an inquiry' or ‘get paid for only 15 minutes on-site'. Having been a Mystery Shopper and  in my initial days I got carried away by those headlines of

  • busy-queen-bee-mumbai-mystery-shopping-customer-experience

A new Queen is born…

One night, last August, I received a call out of the bleu from a lady with an india accent, saying she found me on the web and wanted to have more details about the Mystery Shopping and Customer Experience Franchise Opportunity I was offering. Well, 4 months later, that particular lady, loved my offer


£10,800 - Keep the number in mind, we’ll come back to it shortly. We’re creatures of habit, we have habits that we follow every day. Wake up, get out of bed, bathroom, shower, breakfast, get dressed, go to work. You did it this morning, probably the same way you did it last week and more

“Grow the local economy by growing your profit”

Recent media coverage in Jersey has raised the profile of persistent concerns from retailers, and consumers, about challenges relating to the retail sector in Jersey. The government has put a Scrutiny Panel together which is now particularly interested in establishing clarity about what the challenges facing retailers are. The idea is for the panel to

The Queen Bee has died… #Madiba

It would have been difficult this week NOT to talk about the death of South African Anti-Apartheid Hero, Nelson Mandela! It really felt this week that the event was talked absolutely everywhere, his last words were twitted at the exact time of his death and he said: “Death is something inevitable. When a man has

When the trust emerges, magic happens!

In the Beehive everyone trusts each other, everyone has their role to play and they rely on each other to complete their job in the right order and the right time for the higher mission of the colony. The definition of a colony is a group of people of one nationality or ethnic group living

Why the Beehive??

I have decided to start this blog by talking about the Bees’ incredible efficient work ethic and by looking at how it relates to Customer Experience, Mystery Shopping, Market Research and Training … The Four Pillars of Successful Customer Centric Businesses.  Bees have been revered by past generations, who saw in the life of the hive virtues that

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