Customer Service Training – Special Offer

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Customer Service Training Special Offer

Our Customer Service training sessions are designed to work hand-in-hand with the rest of our service management service. The underlying purpose is to improve customer satisfaction and promote growth.
20% Discount on 3 hours session 

3hrs Pro-Active Customer Service courses will be bespoke to your needs and could include:

  • Importance of positive Customer Care
  • Culture of the Organisation
  • What are the Customer Expectations
  • The Value of your lifetime Customer
  • First impression
  • Communication
  • Questioning-Answering
  • The Art of Co-operation
  • Lasting Impression

Programmes can either be run at your own premises or at a convenient venue for you. To ensure that all delegates gain individual attention, we believe that smaller learning groups of between six to 12 delegates offer the best condition for learning.

WAS £699  NOW £630

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