Customer Service Support
Customer service outsourcing has gained immense importance in recent times often due to the lack, and cost of internal resources.
Why
Because we want to help businesses to provide better Customer Services, save money, resources and very often, a great deal of stress!
Increase their profitability and ultimately increase the local economy’s growth.
How
By providing the businesses with practical, hands-on services, outsourced to specialists while also being the fulfilment specialist– never a jack of all trades, but supplier and consumer in a network of connected masters.
What
Businesses have had to become learn and focus on their core competencies. We are now providing a Customer Service Outsource Service to help fill that gap when it is needed, or to help a company deliver cutting edge Customer Service solutions to gain a competitive edge.
We partner with a Rolodex of business specialists to deliver tailored customer service outsourcing services such as:
- Business Development
- Event planning
- Call diversions
- Email support
- Web development
- SEO
- Sales, Marketing & PR
- Online Marketing/Social Media
- Virtual Assistant, Secretarial: we are working in partnership with Virtual Source Solution, to provide you with the best resources to help you in your daily tasks, as and when you need it!
- Customer Service Recruitment
Online Review Monitoring And Response Management: we are working in partnership with LetUsRespond.com to give you the best feedback in terms of your social media. Contact them for a demo!!
These solutions help businesses transform the way they provide consistency in Customer Service and at the same time improve efficiency, customer satisfaction and retention, while being cost effective.
