Thrive in your business – FAQS

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Frequently asked questions about the steps to take to BEE a Customer-Centric business:

 

CSWaggledance

 

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1. Why do you need to understand your market environment?

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2. Will developing your own standards help you with consistency in delivering exceptional customer service?

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3. My staff don’t need training, they know how to work the till!!!

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Ten simple steps to help you increase your profitability by consistently delivering exceptional customer service, putting your internal and external customers in the heart of everything you do; creating loyal  customers and nurturing your employees, resulting in BEEing a Customer-Centric organisation.

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