#serviceculture

£10,800

£10,800 – Keep the number in mind, we’ll come back to it shortly. We’re creatures of habit, we have habits that we follow every day. Wake up, get out of bed, bathroom, shower, breakfast, get dressed, go to work. You did it this morning, probably the same way you did it last week and more …

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Employees unengaged, unhappy, unproductive will never deliver exceptional customer service

According to Gallup’s study over 142 countries on the State of the Global Workplace. The bulk of employees worldwide — 63% — are “not engaged,” meaning they lack motivation and are less likely to invest discretionary effort in organizational goals or outcomes. And 24% are “actively disengaged,” indicating they are unhappy and unproductive at work and …

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Bee Customer Centric

The hive behaves like a miniature but incredibly successful business; they are an inspirational, ever-present reminder of the natural possibilities of organizational excellence and the Queen Bee raises the standards, promoting a positive culture with a strong leadership, knowing that each individual contributes to be part of the Hive and the higher mission of the …

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