#Performance

Bee Ready to start your own Mystery Shopping Programme!

Last week, one of my question was: Why, as a business, you should use Mystery Shopping to improve your Customer Experience? Well it is a very easy question to answer, because Mystery Shopping will give you an objective view of the service you and your employees provide to your customers. Mystery Shopping isn’t about picking …

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Bee Healthy, Bee Efficient…

Bees are careful to conserve their precious fuel during the hunt and harvest of resources in order to avoid depleting themselves. They factor in the costs of collection for maximum production at minimum expenditure of energy. They never compromise the long-term success of the organisation by exhausting their capacity to perform. When people tire out, …

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