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Give your Customers a Buzz for your shop…

Have you ever had a chance to look at a Beehive closely?? It is the most incredible natural structure you can find. From the outside shape, to the internal structure which is a densely packed group of hexagonal cells made of beeswax, called a honeycomb. Everybody knows how important first impressions are. But not everybody knows that the “first impression” is …

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“Grow the local economy by growing your profit”

Recent media coverage in Jersey has raised the profile of persistent concerns from retailers, and consumers, about challenges relating to the retail sector in Jersey. The government has put a Scrutiny Panel together which is now particularly interested in establishing clarity about what the challenges facing retailers are. The idea is for the panel to …

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Bee Ready to start your own Mystery Shopping Programme!

Last week, one of my question was: Why, as a business, you should use Mystery Shopping to improve your Customer Experience? Well it is a very easy question to answer, because Mystery Shopping will give you an objective view of the service you and your employees provide to your customers. Mystery Shopping isn’t about picking …

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