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£10,800

£10,800 – Keep the number in mind, we’ll come back to it shortly. We’re creatures of habit, we have habits that we follow every day. Wake up, get out of bed, bathroom, shower, breakfast, get dressed, go to work. You did it this morning, probably the same way you did it last week and more …

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Focus on benefits not features if you want to deliver exceptional customer service

I am sure you’ve heard it all before, but it is really true that when you train your employees, you must teach them about the benefits of the product they are selling rather than the features, so they can deliver exceptional customer service. When you show the benefits of your product to your employees, think …

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BUZZ 3 – TRAIN your employees to deliver exceptional customer service

In the beehive, bees’ development progressions and movements are stimulated by the colony’s need, in a business environment, how can you NOT train your employees to perform better? Well, once you have developed your own standards and you know exactly what type of service your employees should be delivering, you have to tell your employees about it …

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