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So, what’s all the buzz about?

Bees are remarkable creatures for such a small size, which have been helping our planet’s ecosystem for ever!

Beehives are fascinating, well-oil machines and when you are seriously looking at the running of the Hive it would be impossible to miss that “Successful” businesses are following the same principles.

In my Blogs, I will be talking about the Bees’ incredible efficient work ethic and look at how it relates to every part of our businesses, inviting Guest Blogger to give you their views of what’s happening out there.

Blogs featured in…

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Thriving by Caring – NEW BOOK

Thriving by Caring 10 business leadership principles for exponential growth in the 21st Century through a Caring Service Culture. It was 2 years ago when …

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Customer Service Week 2018

I know, I know, we shouldn’t wait for Customer Service Week to celebrate customers, but hey, it’s a good excuse to make even more of …

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Évaluer en étant attentionné : Pourquoi ?

Parce que vous ne pouvez pas gérer ce que vous ne mesurez pas. C’est un vieil adage de gestion qui est toujours très précis et …

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Another Queen Bee is born, The Busy Queen Bee Maroc

Well, this year has been full of surprises, you may have remembered I went to Casablanca in April to attend the Retail and Franchise Forum …

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It all started 9 years ago…

It all started 9 years ago… whilst working at L’Horizon Hotel. We had monthly mystery guest visits from a UK company and I realised there …

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Former en étant attentionné : Pourquoi?

Eh bien, une fois que vous avez élaboré vos propres normes et que vous savez exactement quel type de service vos employés devraient offrir, vous …

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