Month: June 2016

Focus on benefits not features if you want to deliver exceptional customer service

I am sure you’ve heard it all before, but it is really true that when you train your employees, you must teach them about the benefits of the product they are selling rather than the features, so they can deliver exceptional customer service. When you show the benefits of your product to your employees, think …

Focus on benefits not features if you want to deliver exceptional customer service Read More »

Just Commit Already! TheBQB Guest Blogger Nada Nasserdeen

I hope I didn’t scare you away with the header Just Commit Already! The truth is this week has been quite challenging for me and I think it‘s incredibly important to bring it to the forefront and talk about itwith you! I have a number of female clients that I coach and this word “commit” seems to be the culprit that’s stopping …

Just Commit Already! TheBQB Guest Blogger Nada Nasserdeen Read More »

BUZZ 3 – TRAIN your employees to deliver exceptional customer service

In the beehive, bees’ development progressions and movements are stimulated by the colony’s need, in a business environment, how can you NOT train your employees to perform better? Well, once you have developed your own standards and you know exactly what type of service your employees should be delivering, you have to tell your employees about it …

BUZZ 3 – TRAIN your employees to deliver exceptional customer service Read More »

Scroll to Top