Inspiring Businesses to Thrive firstname.lastname@example.org | + 447797 828950
Our Global Network of Customer eXperience Experts is here to inspire you to thrive and grow your profitability by delivering Exceptional Customer Service & Experience.
Who are we?
The Busy Queen Beeset up its Jersey Operation in 2009 to help local businesses deliver even better customer service. Ultimately building a sustainable service culture within their businesses, resulting in thriving businesses and thriving local economy.
Today, this vision is still at the forefront of everything we do, but we have now developed a Global Network of Customer Experience Experts who have joined The Hive and are licensing The ECX Method™ and are committed to providing their customers with a dedicated and bespoke service of the highest standard.
What do we do?
We help businesses to audit, measure and improve their employee and customer experience and service excellence delivery. We do this by bringing a more care into their businesses, by ‘bee’ing more compassionate, developing communication, caring, supporting and engaging their employees; nurturing, valuing and guiding their customers through their journey in a creative and inspiring way at an emotional level.