There are many facets involved in running a thriving business; but perhaps the most important one for all of us to grasp is the concept of putting the internal and external customers at the heart of everything we do, and “BEE”ing totally Customer Centric.

That’s why we have developed a range of customer service focused services to help businesses increase their profitability by delivering exceptional customer service, to grow a generous network of contacts and building a strong reputation.

Who are we?

Everyone of our Franchisees inspires businesses to thrive by deliver exceptional customer service.

The Busy Queen Bee set up its Jersey operation 8 years ago; we provide bespoke and bijoux customer service solutions, who just like the beehive works as a community to ensure the hive’s success. We specialise in the specific needs of local communities, ultimately if local businesses thrive so will the local economy.

We help businesses to audit, measure and improve their customer service delivery. Our services include: Customer Experience, Mystery Shopping, online and on-site customer service training and so much more, igniting businesses to thrive by delivering exceptional customer service consistently.

What do we do?

Our Mission…

To inspire our customers to thrive and increase their profitability by delivering exceptional customer service.

In bringing a more feminine energy into their businesses, by bringing more compassion, better communication, caring, supporting and engaging their employees; nurturing, valuing and guiding their customers through their journey in a creative and inspiring way at an emotional level.

Ultimately building a sustainable service culture within their businesses, resulting in thriving businesses and thriving local economy.

We are committed to providing our customers with a dedicated and bespoke service of the highest standard.

Customer Experience 

customer-experience-customer-service-standards

Transforming your business by understanding your customer journey and developing your own customer service standards

LEARN MORE

Mystery Shopping

customer-service-measurement-mystery-shopping

Measuring your customer service to celebrate success, to identify your gaps and increase your customers’ satisfaction

LEARN MORE

Customer Service Support

customer-service-support-helping-businesses

Outsourcing experts to help you run your business more effectively and efficiently, saving you time and money

LEARN MORE

Customer Insight

customer-insight-market-research

Listening and understanding your Customers’ need and your employees’ satisfaction

LEARN MORE

Customer Service Training

customer-service-training-employees-training

Giving employees and managers the tools to actually deliver exceptional customer service consistently

LEARN MORE

Speed Networking

networking-building-tribes-relationships

Inspiring businesses to grow their visibility by building a trusted tribe around them

LEARN MORE

Where?

Connect with us