Our Global Network of Customer eXperience Experts is here to inspire you to thrive and grow your profitability by delivering Exceptional Customer Service & Experience.

membership-mystery-shopping-institute-customer-service

Who are we?

The Busy Queen Bee set up its Jersey Operation 9 years ago to help local businesses deliver even better customer service. Ultimately building a sustainable service culture within their businesses, resulting in thriving businesses and thriving local economy.

Today, this vision is still at the forefront of everything we do, but we have now developed a Global Network of Customer Experience Experts who have joined The Hive and are running their own Mystery Shopping and Customer Experience Franchise business and are committed to providing their customers with a dedicated and bespoke service of the highest standard.  

What do we do?

We help businesses to audit, measure and improve their customer experience and customer service delivery. We do this by bringing a more feminine energy into their businesses, by ‘bee’ing more compassionate, developing communication, caring, supporting and engaging their employees; nurturing, valuing and guiding their customers through their journey in a creative and inspiring way at an emotional level. 

Our services include Customer Experience, Mystery Shopping, online and on-site customer service training and so much more, we work with a wide range of sectors, driving change and putting the employees and the customers in the heart of everything they do, ‘bee’ing totally Customer Centric.

Customer Experience 

customer-experience-customer-service-standards

Transforming your business by understanding your customer journey and developing your own customer service standards

LEARN MORE

Mystery Shopping

customer-service-measurement-mystery-shopping

Measuring your customer service to celebrate success, to identify your gaps and increase your customers’ satisfaction

LEARN MORE

Customer Service Support

customer-service-support-helping-businesses

Outsourcing experts to help you run your business more effectively and efficiently, saving you time and money

LEARN MORE

Customer Insight

customer-insight-market-research

Listening and understanding your Customers’ need and your employees’ satisfaction

LEARN MORE

Customer Service Training

customer-service-training-employees-training

Giving employees and managers the tools to actually deliver exceptional customer service consistently

LEARN MORE

Speed Networking

networking-building-tribes-relationships

Inspiring businesses to grow their visibility by building a trusted tribe around them

LEARN MORE

Where do we operate?

JERSEY

jersey-mystery-shopping-busy-queen-bee

MUMBAI

mumbai-mystery-shopping-customer-experience

MAROC

morocco-map-busy-queen-bee-maroc

Who we work with?

Connect with us

RSS
Follow by Email
Instagram
LinkedIn
Facebook
GOOGLE
https://busyqueenbee.com
Twitter2k
YOUTUBE
Skip to toolbar